Technical Support

Plumbing & Heating Technical Support & Advice

Have you got a technical question regarding installing JG Speedfit plumbing and heating systems, or how to program JG Aura underfloor heating controls? Here you will find handy technical guides, literature and videos.  For instructions on how to program heating controls, scroll down to see our easy to follow videos.

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NOTE: Please note that all information and technical data contained in our catalogues, literature and website are approximate only and we reserve the right to alter, amend or correct the same at any time. The publication date of catalogues available from this site is displayed. Products are sold in accordance with our General Conditions of Sale.

UK Literature

How to videos – JG Aura heating controls

JG Aura - Time and Date Setup

JG Aura - Understanding Modes and Icons

JG Aura - Setting the Temperature Levels

JG Aura - Heating Schedule Explained

JG Aura - Prog. Heating Schedule Part 1

JG Aura - Prog. Heating Schedule Part 2

JG Aura - How to use Party Mode

JG Aura - How to use Holiday Mode

JG Aura - The JG Aura Dial Thermostat Part 1

JG Aura - The JG Aura Dial Thermostat Part 2

Aura Wireless System Overview

Aura Wireless Pairing Guide for Underfloor Heating

Aura Wireless Re-setting and Re-Pairing Guide for Underfloor Heating

How to videos – plumbing fittings and pipe

Standard Fitting

Twist & Lock Standard Insert

Twist & Lock SuperSeal

Speedfit Blue

Handtighten Tap Connection

How to videos – underfloor heating fixing systems and manifolds

Installing the UFH Manifold

Installing the JG Spreader Plate System

Installing the Staple System

Installing the Mounting Rail

Installing the JG Floor Panel System

Installing the JG Overfit System

Product showcase videos

Speedfit Technology: The science behind our fittings

Speedfit Technology Open & Shut Case – installer journey from copper to plastic

Speedfit Technology: How we make the most reliable and robust products

Speedfit Technology: Why solder when you can push-fit in seconds?

What is JG Aura Heating Controls?

Layflat Pipe Put To Test

JG Technical Team Explain Layflat Performance

Speedfit Support

UK Technical Help Desk

Still not found what you are looking for or need more info? Call our UK Technical Help Desk between 08.00 and 17.00 GMT on (+44) 01895 425 333, Monday to Friday.

US Technical Help Desk

The US Technical Help Desk is available on (001) 973 808 5600. We have arranged our literature by country of origin.