Technical Support

Close Button

Plumbing & Heating Technical Support & Advice

Have you got a technical question regarding installing JG Speedfit plumbing and heating systems, or how to program JG Aura underfloor heating controls? Here you will find handy technical guides, literature and videos.  For instructions on how to program heating controls, scroll down to see our easy to follow videos.

Are you looking for John Guest industrial product guides and literature?

NOTE: Please note that all information and technical data contained in our catalogues, literature and website are approximate only and we reserve the right to alter, amend or correct the same at any time. The publication date of catalogues available from this site is displayed. Products are sold in accordance with our General Conditions of Sale.

UK Literature

UK Literature

How to videos – JG Aura heating controls

Video Screenshot - Videos

JG Aura - Time and Date Setup

Video Screenshot - Videos

JG Aura - Understanding Modes and Icons

Video Screenshot - Videos

JG Aura - Setting the Temperature Levels

Video Screenshot - Videos

JG Aura - Heating Schedule Explained

Video Screenshot - Videos

JG Aura - Prog. Heating Schedule Part 1

Video Screenshot - Videos

JG Aura - Prog. Heating Schedule Part 2

Video Screenshot - Videos

JG Aura - How to use Party Mode

Video Screenshot - Videos

JG Aura - How to use Holiday Mode

Video Screenshot - Videos

JG Aura - The JG Aura Dial Thermostat Part 1

Video Screenshot - Videos

JG Aura - The JG Aura Dial Thermostat Part 2

Video Screenshot - Videos

Aura Wireless System Overview

Video Screenshot - Videos

Aura Wireless Pairing Guide for Underfloor Heating

Video Screenshot - Videos

Aura Wireless Re-setting and Re-Pairing Guide for Underfloor Heating

How to videos – plumbing fittings and pipe

Video Screenshot - Videos

Standard Fitting

Video Screenshot - Videos

Twist & Lock Standard Insert

Video Screenshot - Videos

Twist & Lock SuperSeal

Video Screenshot - Videos

Speedfit Blue

Video Screenshot - Videos

Handtighten Tap Connection

How to videos – underfloor heating fixing systems and manifolds

Video Screenshot - Videos

Installing the UFH Manifold

Video Screenshot - Videos

Installing the JG Spreader Plate System

Video Screenshot - Videos

Installing the Staple System

Video Screenshot - Videos

Installing the Mounting Rail

Video Screenshot - Videos

Installing the JG Floor Panel System

Video Screenshot - Videos

Installing the JG Overfit System

Product showcase videos

Video Screenshot - Videos

Speedfit Technology: The science behind our fittings

Video Screenshot - Videos

Speedfit Technology Open & Shut Case – installer journey from copper to plastic

Video Screenshot - Videos

Speedfit Technology: How we make the most reliable and robust products

Video Screenshot - Videos

Speedfit Technology: Why solder when you can push-fit in seconds?

Video Screenshot - Videos

What is JG Aura Heating Controls?

Video Screenshot - Videos

Layflat Pipe Put To Test

Video Screenshot - Videos

JG Technical Team Explain Layflat Performance

Video Screenshot - Videos

Speedfit Support

UK Technical Help Desk

Still not found what you are looking for or need more info? Call our UK Technical Help Desk between 08.00 and 17.00 GMT on (+44) 01895 425 333, Monday to Friday.

US Technical Help Desk

The US Technical Help Desk is available on (001) 973 808 5600. We have arranged our literature by country of origin.